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Refunds & Returns Policy

Effective Date: 18.04.2026

At Materialists, each product is carefully made and packed with attention to detail. Please read our policy before placing an order.

1. No Refund Policy

All orders placed with Materialists are non-refundable.

We do not offer refunds once an order has been successfully placed and processed.

2. No Cancellations

Once an order is placed, it cannot be cancelled under any circumstances.

We begin processing orders immediately to ensure timely delivery.

3. Order Non-Delivery

A refund will only be considered if:

  • We fail to deliver your order

  • The order is lost in transit and cannot be fulfilled again

4. Returns Policy

We do not accept returns under normal circumstances.

Returns are only accepted if the product:

  • Arrives damaged or broken

5. Damaged Products

If your product arrives damaged:

  • You must contact us within 48 hours of delivery

  • Share clear photos/videos of the damage

Once verified, we will:

  • Send you a replacement product free of cost

No refunds will be issued in this case.

6. Contact

For any issues, contact us at:

Email: workwitharyas@gmail.com

7. Agreement

By placing an order with Materialists, you agree to this Refunds & Returns Policy.

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