Refunds & Returns Policy
Effective Date: 18.04.2026
At Materialists, each product is carefully made and packed with attention to detail. Please read our policy before placing an order.
1. No Refund Policy
All orders placed with Materialists are non-refundable.
We do not offer refunds once an order has been successfully placed and processed.
2. No Cancellations
Once an order is placed, it cannot be cancelled under any circumstances.
We begin processing orders immediately to ensure timely delivery.
3. Order Non-Delivery
A refund will only be considered if:
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We fail to deliver your order
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The order is lost in transit and cannot be fulfilled again
4. Returns Policy
We do not accept returns under normal circumstances.
Returns are only accepted if the product:
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Arrives damaged or broken
5. Damaged Products
If your product arrives damaged:
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You must contact us within 48 hours of delivery
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Share clear photos/videos of the damage
Once verified, we will:
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Send you a replacement product free of cost
No refunds will be issued in this case.
6. Contact
For any issues, contact us at:
Email: workwitharyas@gmail.com
7. Agreement
By placing an order with Materialists, you agree to this Refunds & Returns Policy.